User Terms and Conditions
This page sets out the rules that govern use of Booming Slots. It explains our relationship with you as a player and describes the main obligations, operational checks, and processes that apply when you register, play, deposit or withdraw. By using the platform you agree to these terms and any specific promotional terms that apply to offers you accept.
Account responsibilities
You are responsible for maintaining the confidentiality of your account login and for all activity that occurs under your account. You must provide accurate information when registering and keep your contact and personal details up to date. We may suspend or close accounts that appear to be shared, duplicated, or used to circumvent limits or restrictions. If we suspect fraud, chargebacks, identity theft, or abuse, we may restrict activity while we investigate.
Eligibility requirements
To register you must meet the minimum age and other eligibility requirements set out on the registration form. Accounts are limited to one per person, household or IP unless otherwise authorised in writing. Residents of restricted territories or those otherwise prohibited from gambling under applicable local law may not open an account. We may require verification documents before allowing certain activity, including withdrawals.
Acceptable platform use
Use the platform in accordance with these terms and any specific game rules. Prohibited conduct includes cheating, collusion, using unauthorised software or bots, creating multiple accounts to exploit promotions, and placing bets in deliberate low‑risk patterns to extract bonus funds. We reserve the right to void bets, withhold winnings or close accounts where we reasonably believe the rules have been breached.
General bonus and promotion rules
Promotions and bonuses are subject to separate terms which are available on the promotion page. Unless stated otherwise, you must opt in to promotional offers before depositing. Casino bonus funds are subject to wagering requirements and time limits - standard offers carry a 20x wagering requirement on bonus funds and are generally valid for 7 days, although specific offers may differ. Game contribution, maximum bet restrictions while wagering, and any withdrawal caps will be set out in the promotion terms. Abuse of promotions may result in forfeiture of bonus funds and winnings.
Deposits and withdrawals
We accept a range of payment methods including card, bank transfer and supported cryptocurrencies. Minimum deposit levels and available methods are shown in cashier. Withdrawals may be subject to verification checks and internal limits; processing times vary by method. We do not typically charge withdrawal fees, but your payment provider may apply fees. For security we may require identity and proof of address documents; verification can add time to processing and may take up to a few business days depending on circumstances.
Dispute resolution
If you have a dispute, contact our support team via live chat or email at [email protected] with full details and any supporting evidence. We will investigate complaints and aim to respond promptly. If we cannot resolve an issue internally, we will explain the next steps available to you; this may include further internal review procedures. The outcome of any investigation will be communicated in writing.
Updates to these terms and conditions
We may update these terms from time to time. Material changes will be notified on site or by other reasonable means. Continued use of your account after an update constitutes acceptance of the revised terms. If you do not agree to updated terms you should stop using the platform and contact support to close your account.