Get in touch with our team
Need a hand? Our support team at Booming Slots is ready to assist with questions about your account, account-related issues, technical concerns, or general feedback. Use live chat for immediate help, or email us for document, payments or withdrawal enquiries. We can guide you through verification, deposits, bonus queries, or sportsbook and casino navigation. Support is available across multiple channels and we aim to respond promptly to all enquiries, and secure.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat and email) |
| General Enquiries | [email protected] (account & billing) |
| Affiliate Enquiries | [email protected] (partner team) |
| Payments | [email protected] (withdrawals & billing) |
| Phone | +44 20 7946 0321 (English support) |
| Working Hours | Live chat 24/7; email Mon-Fri, 09:00-18:00 |
| Privacy | [email protected] (data requests) |
Contact by email
Email is our preferred contact method for detailed requests, account issues, or cases that require explanations or documents. Please use [email protected] and include a clear subject line, your account ID, and up-to-date contact details to avoid delays. Attaching screenshots or relevant files in your initial message helps us resolve your case faster.
Submit your enquiry
Response Time
Our support team aims to respond quickly to all enquiries. Most messages are answered within one business day, usually via live chat or email. Complex matters such as document checks, payment investigations or technical disputes may take longer to resolve and could require additional time depending on the issue. We'll keep you updated at every step.
Feedback
Your feedback matters to us. If you have suggestions, ideas, or notice anything that could be improved on the site, please share it with our team. We read every message and use feedback to refine features, promotions, and usability. Use live chat or the contact form to send your thoughts, and we will review them carefully to improve the experience for all players.